Gaming is meant to be fun — but when that fun starts becoming a habit, it's important to take notice. Fickle believes that genuine entertainment is only possible when you know your limits. Our responsible gaming tools and guidelines are here to help you stay in control at all times.
Answer the following questions honestly. If you answer "Yes" to 3 or more, it may be time to seek support.
The Fickle Support team is available 24 hours a day. If you have any concerns about your gaming, feel free to reach out via live chat — your privacy is fully protected.
Seek help immediately if you notice any of these signs:
You're not alone — Fickle and its partners are always here for you:
Fickle has always believed that gaming is a legitimate form of entertainment — but keeping it healthy is the responsibility of every individual and every platform. As online gaming continues to grow in Bangladesh, responsible gaming becomes more important than ever. We know that many of our members are stepping into online gaming for the first time, and providing them with the right information and tools is part of our social commitment.
At Fickle, responsible gaming isn't an obligation — it's part of who we are. Every new member is introduced to responsible gaming practices right from the moment they register.
Not at all. Setting deposit limits or session times actually makes your gaming experience more enjoyable — because when you know your budget and time are under control, you can play free from stress. Fickle's experience shows that members who use responsible gaming tools tend to be more satisfied over the long run.
Fickle's Deposit Limit and Loss Limit features are your most effective tools for budget management. Set a budget at the start of the month — say you want to spend ৳2,000 on gaming per month. Set that as your monthly Deposit Limit. Once that amount is reached, no further deposits can be made automatically. This way, your monthly budget is never exceeded.
If smaller limits or cooldown periods are no longer enough, or if gaming is starting to affect the important areas of your life — self-exclusion is the right step. It's not a sign of weakness. It's a sign that you know yourself and want what's best for you.
Keep in mind: During your self-exclusion period, Fickle will not send you any promotional emails or offers. We respect your decision.
Fickle strictly enforces an 18+ policy. Age verification at registration, followed by identity document checks through the KYC process, prevents minors from accessing the platform. Adults in the household are encouraged to use parental controls on their devices and to keep their Fickle login credentials private.
Responsible gaming isn't a restriction — it's the path to a longer-lasting, more enjoyable gaming life. Every day, we work to ensure that every Fickle member can enjoy gaming in a healthy and sustainable way.